{"id":235,"date":"2018-09-14T01:09:41","date_gmt":"2018-09-13T15:09:41","guid":{"rendered":"http:\/\/annualreport.tas.relationships.org.au\/2018-19\/?page_id=235"},"modified":"2019-10-09T08:39:29","modified_gmt":"2019-10-08T22:39:29","slug":"adaptive-service-delivery","status":"publish","type":"page","link":"https:\/\/annualreport.tas.relationships.org.au\/2018-19\/our-work\/adaptive-service-delivery\/","title":{"rendered":"Adaptive Service Delivery"},"content":{"rendered":"<h5>The Parenting Orders Program (POP) aims to assist separated parents to reduce conflict and improve levels of agreement, communication and cooperation regarding their children\u2019s needs. POP clients participate in individual coaching sessions or a series of education workshops over the course of six weeks.<\/h5>\n<p>In 2018, RA Tas identified that the series of education workshops did not adequately cater for or address the issues that can surface when a family breakdown occurs within the Aboriginal community. RA Tas partnered with the Tasmanian Aboriginal Centre (TAC) to culturally adapt, promote and pilot the program. Since the initial partnership with the TAC, the program has gained momentum; now delivered to several Aboriginal communities throughout the State.<\/p>\n<p>Over six weeks, participants cover topics such as effective communication, parenting and conflict resolution. The core focus of the group workshops is to help separated parents understand the effect of their conflict on their children and how to communicate more effectively.<\/p>\n<p>Sharing and learning within a group setting aims to engage participants in group conversations, reduce feelings of isolation and develop further connections in the community. However, Jaye Clair, Aboriginal Program Worker, notes that \u201coften the Aboriginal community can find the group format off-putting &#8211; for fear of judgement\u201d.<\/p>\n<p>It was, therefore, essential to work with the Aboriginal community in shaping the program, Jaye brought great insight into the process, \u201cbecause of being Aboriginal and my connection to the community, I understand the barriers this group of people face when accessing support\u201d she explained.<\/p>\n<p>Consulting the community on where and how they would like the program delivered was and continues to be influential in the program\u2019s promotion, structure and delivery location.<\/p>\n<p>The communities\u2019 concerns around trust, particularly towards unfamiliar people and organisations, were addressed through facilitating workshops at local community centres and in partnership with familiar and trusted organisations &#8211; In contrast to POP, which is delivered at RA Tas facilities.<\/p>\n<p>Another significant difference is the pathway participants take into the program. The Aboriginal POP, unlike the mainstream program, is not a court-ordered service. Traditionally a high number of participants in POP are referred from the court &#8211; In the case of the Aboriginal POP, participants voluntarily enter the program.<\/p>\n<p>Cultivating networks and relationships within the community is an integral part of the program. Jaye remarks that \u201ca common issue with mainstream services for many Aboriginal people is that if there\u2019s not a familiar person of contact, then they won\u2019t access these services\u201d.<\/p>\n<p>Before the commencement of each program, Jaye builds rapport by establishing a key contact in the community, \u201cIt\u2019s about making connections \u2013 when people know each other, and trust each other, they work well together\u201d. The program is advertised to key members of the community, using word of mouth as a means for generating interest. The program is promoted and run in conjunction with other activities and programs held at the community centres, encouraging people to drop in and meet Jaye before joining the group.<\/p>\n<p>Aboriginal POP is demonstrating value, with high demand for the program creating follow-on sessions and communities requesting the program at their local centres. Jaye remarks, \u201cI frequently hear from the centres asking about when I\u2019ll run the next program&#8230; there is a growing interest for POP in the Aboriginal community\u201d.<\/p>\n<p>Recognising services such as POP, where cultural adaption can increase the uptake of services by Aboriginal clients is important. Programs that understand the cultural and social fabric of the communities they serve ultimately lead to more meaningful support; however, simply understanding is not enough. Aboriginal POP demonstrates that instead, genuine consultation and reflective practice that provides culturally relevant services, as defined by those who receive them, is essential.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The Parenting Orders Program (POP) aims to assist separated parents to reduce conflict and improve levels of agreement, communication and cooperation regarding their children\u2019s needs. POP clients participate in individual coaching sessions or a series of education workshops over the course of six weeks. In 2018, RA Tas identified that the series of education workshops [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":746,"parent":9,"menu_order":5,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0},"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Adaptive Service Delivery - Relationships Australia Tasmania<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/annualreport.tas.relationships.org.au\/2018-19\/our-work\/adaptive-service-delivery\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Adaptive Service Delivery - Relationships Australia Tasmania\" \/>\n<meta property=\"og:description\" content=\"The Parenting Orders Program (POP) aims to assist separated parents to reduce conflict and improve levels of agreement, communication and cooperation regarding their children\u2019s needs. 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